Privacy Policy

1. Who We Are

Apllex ("we", "our", "us") is a software development company based in Islamabad, Pakistan. We provide web, mobile, cloud, and AI product engineering services for clients in multiple regions.

2. Information We Collect

We collect information in the following categories:

• Contact data: name, email, phone, company, and details you submit via contact forms or email.
• Project data: requirements, documents, technical context, and assets shared during discovery or delivery.
• Usage data: basic website analytics, device/browser metadata, and diagnostic events used for security and performance.
• Business records: proposals, contracts, invoices, and communication history.

3. How We Use Information

• Respond to inquiries and evaluate project fit.
• Deliver contracted services and support.
• Manage billing, contracts, and service operations.
• Secure our systems, prevent abuse, and troubleshoot incidents.
• Improve website and service quality through aggregated insights.
• Comply with legal obligations and enforce agreements.

4. Legal Bases (Where Applicable)

Depending on jurisdiction, we process personal data based on one or more of: consent, contractual necessity, legitimate interests, and legal/regulatory compliance.

5. Sharing and Subprocessors

We do not sell personal data. We may share data with trusted service providers only as needed to operate our business (for example hosting, analytics, communication, source control, or cloud tooling), subject to contractual safeguards.

We may also disclose information when required by law, court order, or to protect rights, safety, and platform integrity.

6. Data Retention

We retain data only for as long as necessary for business, contractual, security, and legal purposes. Retention periods vary by data type and legal requirement. When no longer needed, data is deleted, anonymized, or securely archived.

7. Security

We apply reasonable technical and organizational measures to protect data, including access control, secure credential handling, least-privilege practices, and monitored infrastructure. No method of transmission or storage is completely risk-free.

8. International Data Transfers

Because we work with international clients and cloud infrastructure, data may be processed in multiple countries. Where required, we use contractual and organizational safeguards for cross-border processing.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete personal data.
• Restrict or object to certain processing.
• Request export/portability where applicable.
• Withdraw consent where processing is consent-based.

To exercise rights, email apllex366@gmail.com.

10. Cookies and Analytics

We may use essential and analytics cookies/tools to operate and improve the website. You can control cookies through browser settings. Blocking certain cookies may affect site functionality.

11. Children's Privacy

Our website and services are intended for business/professional audiences and are not directed to children under 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time. Material updates will be reflected by revising the "Last updated" date on this page.

13. Contact

For privacy questions or requests:
Apllex
Email: apllex366@gmail.com
Phone: +92 318 7655527
Location: Islamabad, Pakistan